Frequently Asked Questions

Our template-based website creation process is designed to be simple and efficient.

First, we present you with a curated selection of templates tailored to suit your business.

Once you've chosen a predesigned template and shared your details with us, our team takes care of the technical setup.

In just one week, you'll receive a comprehensive website blueprint, along with video tutorials that guide you through the process of editing and managing your website.

Usually, the setup process takes around 7 days from when you choose your design. 

Once that's done, your website can be launched as soon as you've finished editing it. 

For custom websites, the timeline may vary based on the complexity and specific customisations requested. In both cases, our commitment is to get you a professional website in the shortest time possible.

We have over 1,000 predesigned templates tailored to different industries and styles.

During our initial consultation, as you share the story of your business, along with your needs and preferences, we carefully select templates that align with your business model, making the decision-making process easier for you.

Absolutely! While our templates offer a professional foundation, they can be customised as much as needed to reflect your brand identity.

With our video tutorials, you will acquire the knowledge and skills needed to make modifications and personalise your website according to your preferences. We will guide you step by step so that you can create a unique website that perfectly represents your brand.

Our goal is to provide you with the necessary tools to make your website exactly as you envision it. We want you to have complete control over your website, allowing you to make changes and improvements as your business grows.

Additionally, we offer additional support so you never get stuck. If you need assistance with anything, our team of experts will be happy to help you.

After configuring the technical aspects of your website, we will provide you access to our XPRESS Online Course.

The video tutorials are designed to teach you how to add, edit, and manage content effectively on your website.

Additionally, our team is readily available to answer any questions and provide assistance throughout the process.

Absolutely! Websites nowadays are dynamic assets that must continually adapt and evolve to stay relevant.

Once your site is up and running, don't hesitate to make improvements and enhance it with fresh content and features

This ensures your website doesn’t miss emerging opportunities and remains aligned with the evolving needs of your growing business.

No, the XPRESS Online Course is included as part of our service.

We believe in empowering you with the knowledge and autonomy to independently manage your site without incurring additional expenses.

In this way, we give you the freedom to update your content, modify your design, and customise your website at any time, without incurring additional costs.

Don't worry! At Webxpress, we are committed to providing ongoing support.

If you encounter any technical issues, simply get in touch with our support team, and we will quickly assist you in resolving any problems you may have.

Our goal is to provide you with the best possible experience and help you make the most of your website.

Our commitment to you does not end with the launch of your website.

We will provide you with free support for the next 3 months so that you can familiarise yourself with your new platform and make the most of its features.

During this period, our team will be at your disposal to help you address any questions or issues you may have.

Upon the conclusion of the free support period, you have two options to continue receiving assistance: subscribe to the web maintenance plan or hire technical support on an hourly basis.

Our service includes hosting setup, but not continuous hosting services.

However, clients who choose our XPRESS Web Care Plan plan enjoy the benefits of managed WordPress hosting included as part of the package.

Of course! We offer you a comprehensive web maintenance plan that covers all technical aspects so you can relax and focus on what really matters: your business.

Our web maintenance plan is very thorough and allows you to have a secure, updated, and perfectly functioning website without having to worry about anything.

No, there is no strict limit on the number of pages or products on your website. We strive to adapt to the growth of your business, ensuring scalability and flexibility for your online presence.


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